Frequently Asked Questions
Where can I get my gas delivered?
Wherever you'd like with our service area...home, work, school, gym, sports complex, church - you name it!
Current service area includes the following zip codes: 64101, 64102, 64105, 64106, 64108, 64109, 64110, 64111, 64112, 66113, 64116, 64117, 64120, 64123, 64124, 64125, 62126, 64127, 64128, 64130, 66012, 66085, 66101, 66102, 66103, 66104, 66105, 66106, 66109, 66111, 66112, 66115, 66118, 66160, 66209, 66210, 66211, 66213, 66221, 66223 and 66224. (Do you want service in a different zip code? Send us a note.)
What time can I schedule a delivery?
Appointments are available 8AM-8PM, 7 days a week. We are closed Thanksgiving, Christmas Eve and Christmas.
How do you find my car?
Our driver will go to the address you provided (add notes to help out our drivers). If we are having trouble locating your vehicle, we will reach out by phone. We will verify your vehicle information before pumping each trip.
How do you access my fuel tank?
Simply pop open your vehicle's fuel door when you place your order or wait for the reminder message letting you know our driver is on the way to your location.
What does this service cost?
Every gallon pumped is priced at the lowest market rate within 3 miles of your delivery location - no more searching! Delivery is included with a monthly subscription or if you are an on-demand customer a $10 delivery fee will be added to the cost of fuel each trip.
Do you offer discounts or promo codes?
Yes! A new subscription will get their first month free by taking advantage of our 30 day free trial. Periodically other promotions will run.
How do I pay and get my receipt?
All payments are made within the Fuel2U app or web-based platform and processed through our partner Stripe. Stripe is a secure platform used around the world. Receipts are kept within your Fuel2U account.
Is there a cancellation/no access fee?
If you cancel your order before our driver is in route, no problem! However, if in route or if your car isn't accessible when we arrive, you will be charged the $10 delivery fee.
What types of fuel do you deliver and what is the source of the fuel?
We offer Regular (87), Premium (91) and Diesel. We source all fuel options from the same suppliers as your local retail stations, so you can expect the same high-quality performance.
Is there an opportunity to be a franchisee?
Yes! Please contact us for information.